Can Reviewly.ai help with responding to customer reviews, both positive and negative?

Created by Domenick Arapi, Modified on Wed, Jul 5, 2023 at 1:12 PM by Domenick Arapi

Yes! That is a primary feature of Reviewy.ai. When a new review is posted on the Google Business Profile our platform will notify the owner or assigned agent of the company via SMS alert of the new review. Based on the sentiment, rating, and keywords of the business and review, we offer a recommended response for the owner and allow them to respond right from their text messages. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article