Mexico Numbers for Twilio

Created by Domenick Arapi, Modified on Thu, 29 Feb 2024 at 03:49 PM by Domenick Arapi

For every business that we work with that is in Mexico that wants to connect to Twilio they will need to go through these steps? 

  • Will the phone numbers be living on different accounts/subaccounts? If so, then a Mexico mobile bundle will need to be created on every account that you intend to purchase numbers for.

    If the end users of the numbers do not have direct access to the phone numbers and the your company is in complete control of the Mexico phone numbers, then you will only need to provide your company information for the regulatory bundle, we will not need your customer's details.

Can I send to a +52 OUTBOUND from my SaaS from a +1 US number to them?

And if they want to have a private Twilio number they would need to do these steps?

  • Yes, if they will have access and control of a MX mobile number they will need to create a MX mobile regulatory bundle for their company.


    More Information Regarding Using Twilio in Mexico

    Per the Mexico regulatory requirements page, these particular numbers require an approved regulatory bundle. Please see the necessary supporting documents needed here:
    https://www.twilio.com/en-us/guidelines/mx/regulatory

    If you are purchasing the Mexico mobile phone number for your business, you will need to provide: 
    • Business registration
  •  
    If you are purchasing the Mexico mobile number for your individual needs, you will need to provide, either:
    • Government-issued ID
    • Passport
  •  
    And if the business registration or Government ID does not include an address, you will also need to upload one of the following documents to prove your business address:
    • Recent utility bill
    • Recent government communication
  •  
    All these items can be provided by creating a Mexico mobile (business or individual) regulatory bundle. For more information about creating a regulatory bundle, please check out this article: https://www.twilio.com/docs/phone-numbers/regulatory/getting-started/console



For any more question referring to Twilio use in Mexico, please contact Twilio Support: https://help.twilio.com/ 

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