UK RC Bundle
starting May 27, 2024, any new UK long code purchase for messaging or voice will require an approved UK RC bundle. Starting September 30, 2024, all UK long codes will require an approved UK RC bundle to send messages or make voice calls. You can now submit UK RC bundles with this KYC information through API or through Console.
This requirement is only applicable for UK long codes, including local, national, mobile, and toll-free phone numbers.
What do you need to do?
You need to take two actions:
- Collect the KYC information listed below for you and/or your customers:
- Once you’ve collected KYC, submit UK RC bundles with this KYC information to Twilio for approval:
For more information, review the following resources:
Console RC Bundle Submission Guide- API RC Bundle Submission Guide
- Know Your Customer in the UK
- KYC Embeddable Overview
What if you don’t take action?
All UK long codes that are not mapped to an approved RC bundle will be reclaimed by Twilio on September 30, 2024.
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